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CUSTOMER SUPPORT

At HOUSEOFLAPOSH.COM, we value our customers and their satisfaction is our top priority. We have a team of friendly and professional customer support representatives who are always ready to help you with any questions or concerns you may have. You can reach us via phone, email or live chat. Our working hours are Monday to Friday from 9 am to 5 pm.

Need to get in touch with us? We're always available to help you out. You can reach us via phone, email or live chat. Our contact details are mentioned below.

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RETURNS & EXCHANGES

At HOUSEOFLAPOSH.COM we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer hassle-free returns and exchanges. Please refer to our Returns & Exchanges policy for more details.

FAQ

What is your shipping policy?At HOUSEOFLAPOSH.COM, we offer free shipping on all orders within United States. We also offer international shipping at a flat rate of $20.What is your returns policy?We offer hassle-free returns and exchanges. If you are not satisfied with your purchase, you can return or exchange it within 14 days of delivery.How can I track my order?Once your order is shipped, we will send you a tracking number via email. You can use this tracking number to track your order on our website or on the courier's website.What payment methods do you accept?We accept all major credit and debit cards, as well as PayPal.Do you offer custom sizes?Yes, we specialize in custom formal and bridal wear. Please contact us for more details.

How long will it take to receive my order?We usually ship orders within 3-5 business days. Delivery times may vary depending on your location and the shipping method you choose.What if I receive a damaged or defective item?If you receive a damaged or defective item, please contact our customer support team immediately. We will arrange for a replacement or a refund as per your preference.Do you offer gift wrapping?Yes, we offer gift wrapping for a small fee. Please select the gift wrapping option at checkout.

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